Privacy Policy

1. Who we are

Revsta (“we”, “our”, “us”) operates the Revsta platform, which connects customers with local service providers. This policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Information we collect

We collect the following types of information:

• Account information — your name, email address, and password when you sign up.
• Profile information — for service providers, this includes your business name, service category, location, and bio.
• Booking and transaction data — details of bookings, quote requests, and payments made through the platform.
• Messages — communications between customers and providers sent via the platform.
• Usage data — pages visited, search queries, and other interactions with the site.

3. How we use your information

We use the information we collect to:

• Provide, operate, and improve the Revsta platform.
• Process bookings and facilitate payments between customers and providers.
• Send transactional emails (e.g. booking confirmations, quote notifications).
• Respond to support requests and resolve disputes.
• Detect and prevent fraud or misuse of the platform.
• Comply with legal obligations.

4. Sharing your information

We do not sell your personal data. We may share information with third parties only in the following circumstances:

• Service providers — we use trusted third-party services (such as Supabase for authentication and database, and Stripe for payment processing) that process data on our behalf and are contractually required to keep it secure.
• Between users — provider profile information is publicly visible. Customer contact details are only shared with a provider when a booking is confirmed.
• Legal requirements — if required by law, court order, or to protect the rights and safety of our users.

5. Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict certain processing of your data.
• Data portability — receive a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at the address below.

7. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not currently use advertising or tracking cookies.

8. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. All data is transmitted over HTTPS and stored with industry-standard security practices.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the site or sending an email to the address on your account. Continued use of Revsta after changes take effect constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@revsta.com.